
State Farm® Insurance Agent Jim Von Eiff
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Abdelrahman Magdy
March 20, 2025
"I had two agents before Mr Jim , no one was helping like his office did especially Mr Adam Batista , he’s phenomenal and helped me like no one did , I would recommend anyone using State Farm insurance to switch and be with him ."
Amy Lee
February 20, 2025
"I have been with StateFarm for a couple of years and never had someone like Qindan Luo that is attentive. Whenever I have questions/issues, all I have to do is email Qindan and she will handle everything for me. She is very patient, responsive and professional. I would recommend you to contact her if you need help with your account, doesn’t matter if you already have an existing account or not, she is willing to help."
"Dear Amy Lee, Thank you so much for taking the time to share your positive experience with Qindan Luo! We are thrilled to hear that she has provided you with attentive and professional service. Qindan truly embodies our commitment to customer care, and it’s wonderful to know that she has been able to assist you effectively. Your recommendation means a lot to us, and we’re grateful to have clients like you. If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! Sincerely, Jim"
Shuying Wang
February 19, 2025
"我本来是想做一个房屋保险的评估的,但最终决定就在你们公司做了一个车险和房险是因为经纪人罗秦丹的帮助,她的服务太好了,聪明能干耐心高效都是她的标签,因为她的美好,我喜欢上了你们这儿!"
"Thank you so much for your wonderful review! We're thrilled to hear that Agent Luo Qindan provided you with such excellent service and helped you find the right insurance solutions for both your home and car. It's always our goal to ensure our customers feel supported and informed, and it sounds like Luo truly delivered on that promise. We appreciate your kind words and are delighted to have you as part of our insurance family. If you ever need assistance in the future, please don't hesitate to reach out! 非常感谢您的精彩点评!我们很高兴得知代理人罗钦丹为您提供了如此优质的服务,并帮助您为您的房屋和汽车找到合适的保险解决方案。我们的目标始终是确保我们的客户感到支持和知情,听起来罗确实兑现了这一承诺。我们感谢您的善意之言,并很高兴您成为我们保险大家庭的一员。如果您将来需要帮助,请随时与我们联系!"
le nian dai
February 17, 2025
"国营农场的罗小姐非常仁慈1虽有物价飞涨连带保险费攀升,她都尽责帮我向公司申请折扣,非常感谢👩我的汽车和房地产保单委托她,放心"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ken Tso
February 7, 2025
"Miss Luo (QinDan) is an excellent insurance broker. She is sincere and careful in her work. She works diligent. I switched my two cars and house insurance to State Farm because of her detailed introduction. Customer Ken"
"Dear Ken, Thank you so much for your kind words! We're thrilled to hear that Miss Luo (QinDan) provided you with excellent service and helped you with your insurance needs. Her sincerity and diligence truly make a difference, and we're glad that you felt well-informed throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us! Best regards, Jim State Farm"
S Choudhury
February 1, 2025
"After many months of searching for Car Insurance, i finally found what i needed. I came across Richard Ortega from State Farm, who helped me to get my car Insurance according to my range. His a wonderful person and very professional. I'm so happy, great customer service and would highly recommend him to friends and family. Thank you so much Richard!!"
"Thank you so much for your wonderful review! We're thrilled to hear that Richard Ortega was able to assist you in finding the perfect car insurance that fits your needs. His dedication to providing excellent customer service is truly commendable, and we appreciate your recommendation to friends and family. If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your new coverage, and thanks again for choosing State Farm!"
Roberto Lopez
December 16, 2024
"Wendy Vera at State Farm provided exceptional service while helping me with a property insurance policy. She was professional, knowledgeable, and made the process seamless. Highly recommend her for any insurance needs!"
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Wendy Vera at State Farm. Providing exceptional service and making the insurance process seamless is what we strive for, and it’s great to know that Wendy was able to meet your needs. Your recommendation means a lot to us, and we look forward to assisting you with any future insurance needs! Have a blessed day, Jim"
Yamell Quan
December 14, 2024
"This state farm office has great employees. I’ve been with them for many years and they’re always been very helpful and provide great customer service. In this instance, I need to take the time to highlight a stellar experience I had with a rep by the name of Mary. I needed to switch my cars over to a new carrier because SF was dropping one of my cars so I needed to provide my new carrier with proof of prior coverage from SF. In my initial attempt to get proof from SF, I spoke a male rep (I did not get his name, I wish I had because he needs reeducation) who without hesitation told me he could not help me because State Farm doesn’t provide proof of prior coverage and that they can only access the declaration pages that I have on my acct dated from within the last 2 years. I found that strange. How can I pay you monthly for years yet when I need proof of coverage you can’t provide it. We ended the call and I straggled for days trying to figure out what I was going to do. I decided to call again a few weeks later and I got Mary on the phone. She is a STAR!! She worked with me for a few weeks to get me the letter I needed showing how long I’d be with State Farm. She followed up with me weekly and always maintained clear and honest communication. I cannot thank her enough for her effort. We need more Mary’s in SF! She is the example of what going above and beyond for the customer is. Huge shout out to her! Please give this girl a raise!"
"Thank you so much for taking the time to share your experience! We truly appreciate your long-standing loyalty to our State Farm office and are thrilled to hear about the outstanding service you received from Mary. She truly embodies the values we strive for in customer service, and we’re glad she could assist you in obtaining the proof of coverage you needed. We also apologize for the initial confusion you experienced with the other representative, and your feedback will help us improve our training and support for our team. Your kind words will definitely be passed along to Mary and the rest of our staff. Thank you again for your review, and if you ever need assistance in the future, please don’t hesitate to reach out! Have a blessed day, Jim"
A Lew
November 30, 2024
"There’s been several changes in that office and the customer service has been going down hill. Not happy and thankfully won’t be renewing. Will be giving my homes to other insurance."
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
Jason Swinburne
November 10, 2024
"Had State Farm for 27 years. recently filed a claim where the assigned State Farm agent recommended people to help mitigate damage that elderly brought about asbestos into our home. Our policy was the abruptly cancelled without warning while this was going on. After losing our basement and inventory because of the asbestos exposure we then had a State Farm agent come to our home who laughed in our faces and called us ridiculous and wanted us to use old and damaged materials to restore our basement. Yes, a State Farm claims adjuster came to the home of someone affected by negligent asbestos and damage and laughed in their face. Do not use this agent and do not use State Farm. Get your insurance elsewhere."
"We’re genuinely sorry that your experience with State Farm was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue that arises. I have referred your complaint to our claims department, as this issue concerns decisions made by claims and our underwriting departments. As your claim involves a Public Adjuster, all communication concerning this claim will be directed to your Public Adjuster. With the utmost respect to your privacy, we do not share any details around claim or policy information in a public forum. Please know, our State Farm Agency is committed to delivering exceptional customer service to our policyholders."
Sharon Brown
August 19, 2024
"I had 2 sit downs with Qindan Luo , Account Manager at State Farm Grand Ave office. I was lucky! Qindan is very knowledgeable and patient. I had many questions with regard to car insurance and she walked me through it and was able to help save me and my son some money on our policy. Qindan was responsive, knowledgeable and patient with my many emails and calls. She is a true asset to your location."
"Sharon, we appreciate you taking the time to share your experience with our team. Qindan is one of the best and we appreciate you sharing this with us. Jim"
Andrew Jusino
August 13, 2024
"Jason Klar’s customer service is next level. Jason does a great job at making me feel valued while being able to answer any question I have. He is very professional and knowledgeable."
"Andrew, thank you for the great review, we appreciate your business and trust in our office."
DAVID BAILON
August 13, 2024
"The moment i got my car i got recommended by State Farm from a friend and Maria Mendoza help me with everything to help me with my car insurance, whenever i need help Maria Mendoza always helps me with every problem i have such great service from her and State Farm."
"David, thank you for trusting our office for your insurance needs and recognizing the great care Maria takes with all our clients. Jim"
El Rojas
August 12, 2024
"Maria Mendosa is the best she is very professional and always is available for helping me. Thank you Maria 👏👏"
"Thank you giving Maria a great review and sharing your experience."
Sharlyn Mejia
August 12, 2024
"I must have called atleast 4 other insurance companies prior to choosing State Farm to insure my car. I will say I had a million questions regarding my policy and the agent I was assigned (Caroline) was super professional and knowledgeable regarding all my questions. I truly feel like this process super smooth and all my questions were answered. Thank you state farm for the peace of mind."
"Sharlyn, we are so glad we were able to help answer your questions and take care of your insurance needs, we appreciate you trusting our office. Jim"
Anthony DiPietro
August 12, 2024
"Great customer service, answered my questions in a timely and orderly manner, thanks to Jason."
"Anthony, thank you very much for taking the time to submit a review and recognizing the great job Jason does. We appreciate your business and trust in our office. Jim"
john luff
August 12, 2024
"100% recommend. Jason Klars customer service is unmatched and his knowledge of his craft is almost as impressive as his professionalism. He's both a gentleman and a scholar. Thanks state farm!"
"John, we appreciate your support and the great review. Thank you for choosing our team for your insurance needs. Jim"
Freddy 00
August 8, 2024
"I just had the pleasure of working with Caroline, and let me tell you her dedication to ensuring I was able to insure and get my new vehicle was outstanding. I spoke to various reps in different insurances, and nobody came close to her speed, efficiency and kindness. Will highly recommend her to anyone in need of insurance , thank you !!"
"Freddy, thank you taking the time to recognize the great care Caroline gives our clients. We appreciate you trusting our office with your insurance needs. Jim"
Kreative K
August 7, 2024
"I was seen by an agent called Jelissa, she was very helpful when it came to answering my questions regarding their policies on the call. She took the time to explain them to me patiently and provided me with best quote. Awesome service, highly recommend her.👍🏼"
"Thank you very much for taking the time to recognize Jelissa and how she cares for our clients. We appreciate you choosing us for your insurance needs. Jim"
Paul No
August 6, 2024
"I recently took out a policy with Jasons assistance. the experience was fast, easy, and he made sure i understood every detail of my policy in full. we were able to complete the whole process over the phone and i did not even need to make my way to the office. I will definitely recommend him to all my friends and family."
"Paul, thank you for the great review and recognizing how Jason takes care of our policyholders. We appreciate your trust in our office. Jim"
Anthony M
June 20, 2024
"Great experience working with Justin G from this Statefarm branch. He is very knowledgeable on the insurance best plans and always very responsive. Fast response times and very informative. Thank you Justin G! Would highly recommend this agent."
"Dear Anthony, Thank you for your positive review of Justin G from our State Farm office. We greatly appreciate your feedback and recommendation. Justin's knowledge and responsiveness have provided you with a great experience, and we look forward to serving your insurance needs. Best regards, Jim"
Monique fenty
May 29, 2024
"Justin is a such helpful reliable agent. Every other insurance company gave me such a hard time with any car I needed a quote for. But he made this process a breeze. I will recommend him to anyone else that’s looking for insurance."
"Monique, we are so happy to have you part of the State Farm family . Thank you for choosing our team for your insurance needs. We also appreciate you mentioning the great service you received from Justin."
christopher Dominguez
May 9, 2024
"I had a great experience with Justin G from this State Farm Branch. He was transparent, reliable, & accommodating to all the inquiries I had regarding switching my car insurance for 3 vehicles from PA to NY, I ended up accepting the quote he gave & im highly satisfied with his exceptional customer service. Highly Recommend Justin for all your insurance needs!"
"Christopher, thank you very much for taking the time to review your experience with our office. We appreciate you selecting our office to handle your insurance needs. Justin is one of the best when it comes to helping people get the coverage they need."
Elio's Ice Cream
April 18, 2024
"Great experience working with Justin G from this location. He was considerate of understanding the type of coverage our business was looking for and was very consistent with his responses. Would definitely recommend this agent."
"Elio's Ice Cream, thank you for choosing our office to help with your business insurance needs. We are very excited to have you as a client. And we know Justin will take great care of you. Jim"
Kieran Nolan
April 11, 2024
"The staff is amazing! Honest and very trustworthy! Highly Recommend"
"Kieran, thank you for the great review, w appreciate your business and trust in our office. Jim"